Shipping & Delivery

How much does shipping cost?

Home Delivery costs €3.99, Locker and Pickpoint delivery cost is €2.99 with free shipping for orders €39.99 and above. For Cash on Delivery, a non-refundable €1 fee is added to the total, applying even during free shipping campaigns.

Card payments incur no additional fees beyond the standard shipping cost.

How can I track my order? What happens if my order cannot be delivered? How much does shipping cost? What is the standard delivery time? My order shows as 'Delivered' but I haven’t received it. What should I do? My order was returned before delivery. What happens now? Which courier delivers my order? What should I do if the product arrived damaged or defective? Do you deliver to my area? How can I file a complaint about the delivery personnel? Can I pick up my order from a delivery branch? Can I change my delivery address after placing an order? Can I choose a different delivery company?